Terms & Conditions

1. Overview

1.1 The Jigglyhut.cyou platform, including any affiliated subdomains and mobile applications (collectively referred to as "JigglyHut Services"), is operated by Australia Digital Ventures Ltd (“we”, “us”, or “our”).

1.2 We operate in collaboration with The Lottery Corporation Limited (TLC) and approved nonprofit partners to facilitate the lawful sale of lottery entries to users residing in Australia.

1.3 These Terms and Conditions form a binding agreement between you and us when you use, access, or register on our website or related platforms.

2. Purpose & Scope

2.1 By accessing or using our platform, you agree to:

(a) Submit accurate personal details when applying to become a registered user;

(b) Manage your JigglyHut Account, including depositing funds and tracking purchases;

(c) Buy lottery entries via JigglyHut Services;

(d) Accept any updates or notices we issue from time to time.

25. Terms & Key Definitions

25.1 Definitions and interpretations applicable to these Terms:

• "You" refers to any individual using or registering for JigglyHut Services, including legal guardians or agents acting under authority.

• "Account" means your user profile created upon successful registration, used to manage your activity on our platform.

• "Australian Consumer Law" refers to consumer protection standards outlined in Schedule 2 of the Competition and Consumer Act 2010.

• "AUSTRAC" is the Australian Government body that oversees financial intelligence and anti-money laundering compliance.

• "AutoPlay" means a recurring entry subscription that automatically enrolls you in upcoming draws until you cancel.

• "Charity Lottery" involves draws offered by nonprofit entities where ticket sales support charitable causes.

• "Customer Support" can be reached by phone at 1300 188 911 or by email at [email protected].

• "Codes of Practice" are jurisdiction-specific regulatory rules governing the offer and promotion of lottery products.

• "Identity Check" includes age and location verification, and may include screening against sanctioned or PEP (politically exposed person) lists.

• "Jumbo Group" means Jumbo Interactive Ltd and its subsidiaries, including Australia Digital Ventures Ltd.

• "Lottery Game" means any draw-based or digital lottery offered through our channels.

• "Membership" refers to your valid registration and participation privileges under JigglyHut Services.

• "Mobile App" refers to our official JigglyHut mobile application, available on supported platforms.

• "PEP" (Politically Exposed Person) refers to individuals with prominent public roles, subject to extra verification as per AUSTRAC rules.

• "Restricted Territories" are countries or regions from which we do not accept users. An updated list is available on our website.

• "Subscription" means any recurring lottery entry or premium service plan purchased through JigglyHut.

• "Ticket" refers to a valid entry into a lottery draw, either digital or printed, issued by a Lottery Supplier.

• "TLC Lottery Product" means any lottery entry or game offered under The Lottery Corporation, including NSW Lotteries, Tatts, or SA Lotteries brands.

Customer Conduct

You agree to maintain respectful communication at all times when interacting with our support team or other users. The following actions are strictly prohibited and may result in suspension or termination of your account:

• Harassment, bullying, or abuse based on gender, ethnicity, disability, religion, or any other protected attribute;
• Use of vulgar, obscene, or offensive language or gestures;
• Physical or verbal threats, whether directed at individuals or property.

Security & Verification

You may be required to complete ID verification processes before making purchases or withdrawing funds, especially for large prizes. We may request:

• Proof of identity, age, and residence;
• Confirmation of account ownership;
• Completion of a Major Prize Withdrawal process, including additional screening where applicable.

Use of Your Account

Your account is personal and non-transferable. You are responsible for all activity under your credentials. You must notify us immediately of any unauthorised access or suspicious behavior.

Modifications to Terms

We reserve the right to amend these Terms at any time. Updated versions will be posted at https://Jigglyhut.cyou. Material changes will be communicated via email or platform notifications. Continued use of the site indicates your agreement to the updated terms.

Last Updated: 19 June 2025